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Contact Us by Phone

Call: 205-444-4528 (Hours: M-T 8:00 A.M.-5:00 P.M., Fri. 8:00 A.M.-6:00 P.M., Sat. 9:00 A.M.-12:00 P.M.)
Fax: 205-403-8350
Telephone Banking System: 855-241-4761
See a complete list of phone numbers for JCU staff

Report Your Debit Card or Credit Card Lost or Stolen

Debit Card: Please call us toll free, 24/7, at 800-472-3272.  You can then order a new one by filling out the form below or by calling us at 205-444-4528.
Credit Card: Please call us toll free, 24/7, at 800-449-7728.  You can then order a new one by filling out the form below or by calling us at 205-444-4528.

Change Your Debit Card PIN

Please call us toll free, 24/7, at 800-757-9848.

Contact Us By Email

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